Job openings for administration executive in united states

Job Description role for Windows L3 Resource.

· 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory.

· Knowledge of Citrix environment.

· Knowledge of VMWARE

· Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).

· Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.

· Responsible for Root cause analysis

· Responsible for Resolving Escalated issues.

· Will have to report the daily issues handled/escalated in the form of Daily reports.

· Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.

· Define the reasons for unsolved/unattended issues will have to report the daily issues handled/escalated in the form of Daily reports.

· Should be taking conference calls with the customers.

· Advanced Knowledge and work Experience on Citrix Provisioning Server

· Advanced Knowledge and work Experience on Citrix Web Interface

· Advanced Knowledge and work Experience on Citrix Netscaler with Access Gateway Enterprise

· Advanced Knowledge and work Experience on Citrix Merchandising Server

· Day today handling Citrix Issues/Citrix User Issues

· Farm and Servers Reports / Maintenance

· Citrix XenApp client Issues





Required Skill

Should have more than 6+ years of Windows Server Administration experience preferably with at least 4+ years of hands-on experience and proficiency in managing and maintaining a medium/large environment (at least 100-150 Servers)

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