https://www.nidhimaritime.in Vacancy Sat, 09 May 2026 07:40:23 +0530 en-us https://www.nidhimaritime.in https://www.nidhimaritime.in/job-openings-for-tele-caller-east-delhi-delhi-1379016.htm https://www.nidhimaritime.in/job-openings-for-tele-caller-east-delhi-delhi-1379016.htm Fri, 14 Nov 2025 00:00:00 +0530 A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.​ Key Responsibilities Make outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.​ Explain product or service details clearly and persuasively.​ Maintain and update customer databases and call records regularly.​ Address customer requirements, provide solutions, handle queries, and resolve complaints.​ Meet or exceed sales targets set by the organization.​ Obtain and update lists of contact details and follow up with leads.​ Maintain positive relationships with clients through regular check-ins and personalized communication.​ Skills and Qualifications 12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.​ 1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.​ Excellent verbal communication and negotiation skills are essential.​ Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).​ Strong interpersonal and problem-solving skills, attention to detail, and patience.​ Typical Work Details Work may involve day or night shifts, depending on the company/client region and requirements.​ Some jobs include incentives based on performance, in addition to basic salary.​ Documentation, report-making, and handling of client information with confidentiality are expected.​ Common Sectors Call centers Telecom companies Student admissions and counselling Sales and marketing